Thumbs Up For Scots Water

Last updated: 17/08/2007 - 09:24

The quality of Scotland's drinking water has never been better, according to a new report.

The Drinking Water Quality Regulator's (DWQR) report into the state of supplies in 2006 shows that, of the 170,552 tests carried out on samples taken from consumers' taps, 99.66% met strict European standards.

More than 99% of samples were also clear of coliform bacteria, making these the best microbiology results since water quality regulations were introduced in 1991.

Despite this, the DWQR, Colin McLaren, warned that in a few areas the taste and appearance of drinking water is still an issue. He stressed that Scottish Water must do more to ensure water is not only safe but also acceptable to consumers.

Colin McLaren said: "Scotland's water industry continues to make encouraging progress in raising standards of supply.

Consumer Expectations

"However, Scottish Water could and should do more in certain areas to meet consumer expectations and ensure that drinking water tastes and looks good, as well as meeting the regulatory standards. I recognise that a lot of work has gone into upgrading supplies across Scotland and look forward to further improvements which, I hope, will go some way to addressing the remaining hotspots."

While the report is generally positive, it highlights that the number of consumer complaints about drinking water quality received by Scottish Water was 25,299, (2,746 more than 2005). The majority, 56.9%, concerned discolouration.

The number of operational incidents which could have impacted on the quality of water supplied also increased in 2006 with 54 events serious enough to be investigated by the Regulator. This compares with 42 in 2005.

Drinking water quality regulation began in 1991 and was monitored by the Scottish Executive and its predecessor before the post of DWQR was created back in 2002.

Independent

The Drinking Water Quality Regulator is independent of Scottish Ministers and ensures that the drinking water quality duties imposed on Scottish Water are complied with. Water quality data provided by Scottish Water are regularly reviewed and a programme of targeted audits takes place to examine all aspects of the supply. The Regulator also supervises local authority enforcement of the private water supply regulations. An annual report is presented to Scottish Ministers detailing the assessment of drinking water quality the previous year.

Where drinking water does not meet the required standard, the regulator has powers to investigate and ensure problems are resolved. This can involve taking enforcement action.

The DWQR also has a role in helping to define Scottish Water's Investment Programme by ensuring that any deficiencies are addressed by the programme. He is committed to ensuring that drinking water supplies in Scotland are of the highest possible standard.

Click here to download the full DWQR (2006) Annual Report.

More information available in Drink, Your Home

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