Time To Say Goodbye?
Last updated: 21/09/2006 - 14:35
To start in the process of selling, decide on which type of buyer may be most suitable to your type of vehicle.
If you were selling a Mercedes or Jaguar, then you would advertise in a quality national press, if your car's appearance resembles something you would find on a scrap heap, than promote it in a local newspaper. Within the used car market, there is a wide variety of car magazines and advertising areas to explore. Use relevant places and find as many publications as possible that offer free space to endorse your vehicle.
Placing The Advertisement
Selling your car can be compared to telling a joke, or attempting a good chat up line; your timing will need to be impeccable. Try not to place advertisements around the time when new vehicle registration cars are on the market. This usually occurs in February and August, so demand for used vehicles will be lower, and may therefore affect the amount of offers you receive.
In the process of writing any specific advertisement, don't use unrealistic types of language, or any falsified information; this will only frustrate the customer, when they arrive to view your vehicle. Think about sending pictures of your vehicle, when advertising, this may result in greater interest from potential customers, due to visual representation.
Cleaning Your Car
Before selling your used vehicle, you should try to give a good impression to any potential buyer. By smartening the appearance of your car, you could substantially boost the offered price of your vehicle.
Initially, try to maintain that the exterior has a good appearance, even if this constitutes giving the car a good wash all over (including tyres and registration plates). Then progress to the interior, by completely cleaning every area possible - no knob should be left unpolished, no mat left unturned.
Getting a car valet is always an option, if you feel that it may not be up to standard with a personal job. Although you may be paying out money in the short-term, you are more than likely to increase what you get back in the long-term. Once your vehicle is in pristine condition, it is time to start thinking about letting any potential customers view your goods.
Choosing Your Customer
Within the sale of any vehicle, it is important to get as genuine a customer as possible, and one way of aiming towards this is to be an honest salesperson. Provide all the relevant paperwork, about your car, to the new customer. Being able to present the car's mechanical history, including services and MOTs, will all help in gaining the customers trust.
Try to establish or assess exactly how genuine the potential buyer may be. Start by getting them to provide identification, a home address, and telephone number for you to contact them. Give the potential buyer a ring, to check out whether information details that have been given to you are correct. Also, don't be reluctant to give your own form of ID, if asked for, as this will increase the level of honesty you present.
Customer Handling
One of the greatest techniques that can be learned as a sales person is how to handle the potential customer, as this will inevitably aid in how the sale will progress. By mastering your manner and sales technique you will help to contribute to the speed with which your vehicle will be sold.
Try to be calm in this type of situation, as the customer will automatically sense restlessness in your behaviour. Body language can be interpreted in a negative manner, such as rushing or confusing the customer; this may result in putting them off the potential deal. Maintain a polite attitude at all times, as rudeness can quickly deter any individual from what you have to offer them. Above all, convey a friendly and positive feeling to your potential buyer; building up a rapport is the first major step in gaining any sale.
Always have, set in your mind, the lowest price you are willing to accept. Try not to get pressured into lowering your price, and above all don't go below your lowest benchmark. All customers will want to barter about the price, but it is in your own interests to get the most reasonable price available. Try not to get worried, if the customer picks holes in the minor details of your vehicle, remain calm, and give as genuine answers as possible. If the potential buyer does pick up on something that you were not previously aware of, seek the advice of an independent mechanic.
Testing & Selling
If the customer wants to give the car a test drive, then make sure they are covered under their own insurance policy. Try not to take anybody on a test-drive individually, by making sure a friend or family member is present on the journey, as this will be important if any accidents do occur.
If possible, try to get somebody with a form of mechanical expertise to come along, as they could aid in answering any awkward questions that may be asked.
If the customer is happy with the vehicle, and wants to proceed with the purchase, then it is time to start talking about money. Before any transaction takes place, always get an initial deposit from the customer. Make sure to receive all the money owed before any exchange of goods. It may also be useful to keep a record of any previous potential buyers who were interested; this could help if any deals fall through, so you have alternative people to approach.
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